Job Description

Job: Benefits Specialist

Targeted Pay: $65k - $70k

Location: Raleigh, NC

Hours: 8am-5pm

Fully on Site

Years of experience : Ideally someone with 5-7 years of benefits experience

Good to have: PHR and/or CEBS certification (Certified Employee Benefits Specialist)

Travel: They have one open enrollment session once a year. This is a 3 week period** that requires this person to travel to their offices in NC, SC, and VA.

Software: Dayforce (HRIS)

PRIMARY FUNCTION :

Responsible for directing and planning the day-to-day operations of the company’s group benefits programs including group health, dental, vision, disability, life, flexible spending and 401(k) plans. Provides excellent customer service, continually works to improve existing programs, and supervises/monitors benefits administration.

BENEFITS Management -

Annual insurance Open Enrollment

· Lead the creation of employee materials, scheduling of on-site branch visits/virtual education and communication. Deliver on-site & virtual education.

· Ensure HCM updates including layout, benefit design, premiums, addition of new benefits, etc.

· Monitor enrollment progress and coordinate promotional messaging to employees.

· Schedule data transfer date/process with the carriers and troubleshoot issues.

Systems & Data Management

· Oversee benefit functions in the Human Capital Management (HCM) system, including enrollments, set-up, vendor files, troubleshooting and projects with vendor.

· Ensure accuracy on data exchange, process, standards. Assist in resolution of moderately complex issues.

· Perform plan audits. Prepare data as needed for benefit renewals, RFPs, annual testing, and problem solving

· Monitor vendor reporting and overall plan success vs. metrics. Provide insight and recommendations for improvement based on data analysis, employee feedback and market trends to optimize resource allocation and maximize return on investment in employee benefits.

· Complete benefit surveys and review information from the results.

Benefits Administration

· Document and maintain administrative procedures for benefit processes.

· Assist in ensuring compliance with applicable governmental regulations, including reporting and tax filing.

· Maintain relationships with benefit-related vendors (especially health plan TPA and 401(k) plan administrator)

Relationship Management

· Provide customer service to internal customers by responding to higher level benefits inquiries from managers and employees on plan provisions. Assist with more complex claims/coverage issues, directing employees to external resources and/or acting as liaison with vendors as needed.

· Conduct new hire benefits orientation.

· Employee Relations – Point of contact for managers and employees. Assist with and/or elevate issues to Benefits Manager.

Corporate Wellness program

· Lead on a comprehensive wellness program. Primary vendor contact / liaison / problem solver.

· Work with vendor to:

· Schedule standard annual program activities (Clinical Health Assessments, reviews, coaching) company-wide

· Plan and deliver communication/promotion pieces.

· Devise and promote challenges and educational campaigns that can be repeated across the company (ex: mental health)

· Maintain relationships with branch champs who assist in program delivery at the local level, encourage & empower them, arrange annual meeting in Raleigh

PROJECTS - Estimated Time Spent = 15%

· Develop new communication materials, newsletters, and presentations to enhance understanding and awareness of available benefits.

· Assist as needed with policy writing, re-writing and associated research.

MINIMUM REQUIREMENTS :

Education

· Bachelor’s degree in HR management or related field and 5-7 years of related benefits administration experience. Prefer SHRM-CP or PHR and CEBS (Certified Employee Benefits Specialist) professional designation.

Skills / Abilities

· Intermediate to advanced computer skills, including MS Office and HRIS/HCMs or benefit enrollment software. Excellent verbal & written communication skills. Strong analytical, time management and presentation skills. Must have the ability to work independently as well as work as a team player to accomplish HR goals.

· Knowledge of pertinent federal and state regulations, filing and compliance requirements affecting employee benefits programs, including the ACA, ERISA, COBRA, FMLA, ADA, Section 125. Experience with plan designs and benefits contract language.

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