Job Description

Job Description

Job Description

Being a Country Bank team member has a lot of perks! Our competitive total compensation package and comprehensive benefit package include:

• Medical, dental and vision insurance, a 401(k) Plan with a generous employer contribution plus match;
• Income protection benefits;
• Educational assistance and tuition reimbursement benefits;
• Remote work and flexible scheduling options;
• Generous total paid time off, and more!

Country Bank is a growing mutual community bank with locations in Hampden, Hampshire and Worcester counties. We are Made to Make a Difference in the lives of our customers, our communities, and for our team members every day since 1850. It is our people that drive our success and create our inclusive and engaging culture. We’re excited to meet you to discuss our career opportunities and how you can make a difference as a part of our growing Compliance team!

About the Job:

The First Vice President of Compliance & CRA will work under the direction of the Chief Risk Officer. This role leads enterprise compliance efforts and oversees the compliance management program designed to ensure the Bank's compliance with consumer banking laws and regulations. This position also operates as the CRA Officer, which ensures proper adherence to the CRA intent and provisions regarding meeting the communities' credit needs that the Bank serves, including low to moderate income neighborhoods.

The pay range for this position is $115,000 to $150,000.

This position is Full Time, 40 hours weekly.

Essential Duties and Responsibilities (Other Duties May be Assigned):

Compliance Management:

• Ensures that the bank remains in compliance with consumer compliance regulations through proactive discussion, training, outreach, and collaboration with various department heads throughout the institution, and addresses such as a member of the Risk Management Committee. Stays abreast of regulatory changes and maintains knowledge of state and federal consumer regulations. Consults with department managers to assess the impact of new or changed consumer laws and regulations and recommends changes to policies, procedures, and forms. Works collaboratively with the Risk Management team in assessing regulatory risks to the organization.
• Oversees the Compliance Analyst and the Compliance Specialist to ensure that consumer complaints and responses are appropriately tracked and monitored to identify trends and/or regulatory concerns; and to ensure consumer compliance disclosures and advertisements meet regulatory requirements and accurately reflect Bank practices. Meets with business lines to review potential UDAAP, fair lending, discriminatory issues, or consumer harm.
• Communicates the current state of the Bank’s compliance management system quarterly, including any compliance deficiencies, to the Board of Trustees through written reports and oral presentations, which shall include annual Fair Lending and UDAAP Training.
• Researches regulatory reference materials and obtains advice from regulatory agency staff or industry professionals as necessary. As defined in the annual risk assessment, oversees the monitoring reviews on high-risk federal and state regulations to ensure compliance with banking regulations.
• Oversees the day-to-day operations of the Compliance department, ensuring adherence to regulatory standards, efficient processes, and effective risk mitigation strategies.

CRA & Fair Lending:

• Ensures that the appropriate information is gathered in a timely, reportable manner for residential and commercial HMDA and CRA loan application registers. Annually submits HMDA and CRA data to the government reporting agency (CFPB). Reviews bank’s investments and services that qualify as CRA reportable. Maintains the Bank’s CRA public file as required by the Community Reinvestment Act. Employs tools to review residential and commercial lending performance to analyze lending performance inside and outside the Bank’s assessment area. Coordinate CRA strategy and reporting by working with key stakeholders to establish goals and strategies. Prepares and presents, on a semi-annual basis, the CRA assessment and overall performance results to the CRA Committee, with annual Board Reporting.
• Maintains an ongoing monitoring program employing the CRA Wiz reporting tool that will provide management with timely information about the bank’s CRA compliance and fair lending position and any potential gaps in CRA delivery of services, products, and investments to allow management to modify its goals and activities as required to maintain a Satisfactory CRA compliance rating.

Compliance Education/Training:

• Acts as management liaison in regards to all Regulatory Compliance related examinations and internal audits. Reviews and coordinates management responses to findings noted during compliance internal and outsourced audits, and examinations completed by state and federal examiners. Works with departments to resolve any identified compliance weaknesses.
• Consistently provides superior professional service to internal and external customers. Participates in the introduction and development of new products and services to ensure proper consideration of regulatory compliance. Chairs the quarterly Compliance Committee, as well the CRA Committee, and CRA Subcommittee.
• Attends compliance meetings and training seminars as needed. Facilitates annual compliance training (instructor led, and/or online) for necessary regulations.
• Responsible for building long-lasting relationships with customers, community and colleagues through the embodiment of our Core Values: Integrity, Service, Teamwork, Excellence and Prosperity.
• Other job duties, as assigned.

Knowledge and Skills

It is required that the employee in this position can work independently, interpreting ideas and facts, while also analyzing and interpreting federal and state laws and/or regulations. This employee should have strong customer service and negotiation skills, as well as strong written communication skills and the ability to make effective presentations in a group setting. Employees with exceptional verbal and numerical aptitudes are preferred.

This position requires intermediate knowledge of the Microsoft Office Suite, including Excel, Outlook, and Word. Strong knowledge of CRA Wiz, Logic Manager, and the Finastra core platform is preferred.

Education and Work Experience

A Bachelor’s degree, or equivalent experience, in Business or a related field is required. A minimum of eight years of banking specific compliance experience and direct oversight of banking compliance operations and policies is required. CRCM not required, but considered a valuable certification for this position. Having maintained a supervisory role for a minimum of one year is required.

Working Conditions/Physical Requirements

This position is in an office environment, which means the physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards, with a moderate level of noise. Prolonged periods of sitting and looking at a computer screen with freedom of movement on a regular basis is expected. Minimal physical effort is required but could include: repetitive motion of wrists and fingers; talking and hearing; and handling of light materials and supplies. This position may require some travel between offices.

Country Bank is an Equal Opportunity Employer. Diverse applicants encouraged to apply.

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