Job Type: Full-time, Remote
Salary: Competitive salary based on experience and skills
Are you a customer-focused individual with excellent communication skills? Do you have a passion for helping others and a desire to work from the comfort of your own home? Come join the Eyecare Center of Salem team as a Home Based Call Center / Customer Support Representative!
Eyecare Center of Salem is a leading eyecare provider in the Salem area, committed to providing exceptional customer service and quality eye care services. As a Home Based Call Center / Customer Support Representative, you will be an essential part of our team, helping us deliver great customer experiences and ensuring the continued success of our business.
Key Responsibilities:
- Answer incoming calls and respond to customer inquiries and concerns in a friendly and professional manner.
- Proactively resolve customer issues and provide solutions to meet their needs.
- Provide product information, place orders, and schedule appointments as needed.
- Maintain accurate customer records and update information as necessary.
- Collaborate with other team members to ensure a seamless and positive customer experience.
- Utilize various communication channels including phone, email, and live chat to assist customers.
- Adhere to all company policies and procedures while maintaining a high level of professionalism at all times.
Requirements:
- High School diploma or equivalent, some college preferred.
- Previous experience in a call center or customer service setting preferred.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and the ability to think critically and offer creative solutions.
- Familiarity with Microsoft Office and other computer applications.
- Ability to work independently and in a team environment.
- Proven time management and organizational skills.
- Must have a quiet and professional home office environment with a reliable high-speed internet connection.
- Available to work flexible shifts, including evenings and weekends.
Benefits:
- Competitive salary based on experience and skills.
- Comprehensive training program.
- Opportunities for career advancement within the company.
- Work from the comfort of your own home.
- Flexible work schedule.
- Supportive and collaborative team environment.
Join us in our mission to provide exceptional customer service and be a part of a dynamic and growing team. Apply now to become a Home Based Call Center / Customer Support Representative with Eyecare Center of Salem!
...is an exciting opportunity to work on high-profile transactions and advisory matters with a prestigious client base, ranging from Fortune 500 companies to innovative startups.The ideal candidate will have experience in mergers and acquisitions, advising on securities...
...jurisdictions)](Hiring immediately for full-time or part-time hourly restaurant dine-in food and beverage Servers, Waitresses or Waiters.*Job Summary:*The dine... ...and serving food and beverage orders, as well as processing payments.* Understands restaurant seating...
...Hanna Interpreting Services LLC is a language service provider that connects bilingual and multilingual individuals with potential opportunities to serve as a freelance interpreter or translator. Our mission is to bridge the communication gap for those in need through...
Entry Level translators capable of interpreting and translating from English to target language and vice versa. Target languages include, but are not limited to: Spanish, Arabic, French, Japanese, Chinese, Korean, Portuguese, and German. Essential Functions: * Translate...
...Nonprofit Industry - Career Advancement Opportunities - Mission Driven This Jobot Job is hosted by: Daniel Gonzalez Are you a fit... ...us: We are seeking a dynamic and detail-oriented Nonprofit Accountant to join our finance team. This is an exciting opportunity for...