Job Description

Job Description

Job Description

Salary: $19.00 per hour

Medical Billing $19.00 plus Incentives

Excellent working environment, equipment, and tools to do your job well. Great co-workers and managers/supervisors to support you!

Job Description

Gold Cross Services is the leading billing and collection agency for ambulance claims in the state of Utah. We are currently looking for employees who are responsible for accurate and timely billing for medical transportation claims, assisting patients over the phone with their questions and concerns, and all other aspects of the billing process. Our mission is to provide the best customer service experience possible by helping individuals navigate their insurance and payment options to resolve claims and help them in anyway possible.

This is a full time position Monday thru Friday 8:00 to 5:00 with available benefits such as health and dental insurance, 401k and HSA matches, and Vacation and Sick time. Starting pay is $19.00 plus incentives when fully trained. Incentive is up to 15% of your base pay, which is up to $494.00 extra per month for new employees. This position will be in our corporate office in Salt Lake City, as we currently do not have any remote positions available.

Responsibilities

• Representatives are the primary contact with customers by answering patient calls and assist them with questions regarding their transport, related charges, verifying pertinent demographic information, appeals, and other items related to billing.
• Working directly with the insurance company, healthcare provider, and patient to get a claim processed and paid,
• Identifying correct insurances to be billed and done so correctly according to state regulations and contractual obligations,
• Reaching out to patients to complete necessary information in order to process claim.
• Setting up payment arrangements and financial hardship.
• Completing correspondence and other items sent in by patients and insurance companies.
• Perform all other duties and projects as assigned.

Qualifications

• High school diploma or GED.
• Previous customer service experience is preferred (but not required).
• Ability to handle multiple tasks concurrently.
• Experience with Microsoft Suite of Products (Word, Excel, etc.).
• Excellent Oral and Written communication.
• Must demonstrate problem-solving abilities and high attention to detail.
• Must be able to stand, walk, sit and move freely for extended periods of time.
• Work well in a group and individual setting.
• Desire to learn and understand new concepts.

#ZR

Company Description

Gold Cross Ambulance was founded in 1968 with the vision of providing quality medical care and customer service to anyone regardless of race, creed, color, religion or the ability to pay.

Gold Cross Ambulance employs highly trained and certified paramedics, EMT’s and other medical professionals. With a fleet of specially equipped emergency vehicles and a state-of-the-art communications center, Gold Cross responds to calls in Salt Lake, St George, Uintah, Utah, Washington Iron, and Juab Counties.

Gold Cross Ambulance exceeds all established standards for emergency response protocols and is fully integrated with other local, county, state and national emergency response agencies to assure a seamless benefit to the community. The company is certified by the Commission on Accreditation of Ambulance Services (CAAS) and is the first ambulance provider in the state to achieve the national distinction. Gold Cross is the 112th Center for Excellence with ACE Accreditation from the International Academies of Emergency Dispatch IAED. The IAED certifies our dispatchers through their advanced EMD training. All employees are certified by the Utah Department of Health, Bureau of Emergency Medical Services (BEMS).

As an industry leader in emergency medical services for over fifty years, Gold Cross has a number of qualifications that set it apart from other providers, including the following:

Gold Cross has provided ambulance service in Utah for over 50 years, longer than any other private ambulance provider.
Gold Cross is a non-subsidized, fiscally responsible, private entity. 100% supported by regulated user fees.
Gold Cross is an active participant in a wide variety of local, state, and national EMS committees that support the development of the ambulance industry.
All employees are certified by the Utah Department of Health, Bureau of Emergency Medical Services (BEMS), the regulatory agency in Utah for EMS.
Gold Cross has established a Quality Assurance/Improvement process to ensure its services are provided in a quality manner.
Gold Cross provides its services within all state and nationally recognized guidelines and standards. Response times to calls meet or exceed the National Fire Protection Association (NFPA) Standard, #1710.

Company Description

Gold Cross Ambulance was founded in 1968 with the vision of providing quality medical care and customer service to anyone regardless of race, creed, color, religion or the ability to pay.\r\n\r\nGold Cross Ambulance employs highly trained and certified paramedics, EMT’s and other medical professionals. With a fleet of specially equipped emergency vehicles and a state-of-the-art communications center, Gold Cross responds to calls in Salt Lake, St George, Uintah, Utah, Washington Iron, and Juab Counties.\r\n\r\nGold Cross Ambulance exceeds all established standards for emergency response protocols and is fully integrated with other local, county, state and national emergency response agencies to assure a seamless benefit to the community. The company is certified by the Commission on Accreditation of Ambulance Services (CAAS) and is the first ambulance provider in the state to achieve the national distinction. Gold Cross is the 112th Center for Excellence with ACE Accreditation from the International Academies of Emergency Dispatch IAED. The IAED certifies our dispatchers through their advanced EMD training. All employees are certified by the Utah Department of Health, Bureau of Emergency Medical Services (BEMS).\r\n\r\nAs an industry leader in emergency medical services for over fifty years, Gold Cross has a number of qualifications that set it apart from other providers, including the following:\r\n\r\nGold Cross has provided ambulance service in Utah for over 50 years, longer than any other private ambulance provider.\r\nGold Cross is a non-subsidized, fiscally responsible, private entity. 100% supported by regulated user fees.\r\nGold Cross is an active participant in a wide variety of local, state, and national EMS committees that support the development of the ambulance industry.\r\nAll employees are certified by the Utah Department of Health, Bureau of Emergency Medical Services (BEMS), the regulatory agency in Utah for EMS.\r\nGold Cross has established a Quality Assurance/Improvement process to ensure its services are provided in a quality manner.\r\nGold Cross provides its services within all state and nationally recognized guidelines and standards. Response times to calls meet or exceed the National Fire Protection Association (NFPA) Standard, #1710.

Job Tags

Hourly pay, Full time, Local area, Monday to Friday,

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