Job Description
The Youth Specialist of Drop-In Services works to create and maintain a safe, clean, and supportive environment for youth and young adults experiencing homelessness. They provide direct services, referrals, and basic need supplies, while administering the policies and procedures that help to ensure a safe and clean facility.
Reports To: Manager of Drop-In Services
Schedule: Saturday through Sunday 2:00PM to10:30PM or 8:00AM to 4:30PM
essential duties
Direct Service Tasks
- Support young people in accessing food, clothing, hygiene supplies and other basic need items.
- Provide a safe, caring, and non-judgmental environment for all young people accessing services.
- Ensure the rules, policies and procedures of Drop-In Services are adhered to.
- Conduct searches of each guest’ belongings at check-in time to ensure the removal of any prohibited items.
- Provide referrals to appropriate resources such as case management, education, employment, housing, mental health, and substance use services.
- Act as a role model for all young people accessing services.
- Monitor laundry and shower use.
Program Tasks
- Organize food, furniture, resources, and any other equipment needed for daily activities.
- Wash, dry and fold bedding, towels, and guests’ laundry.
- Monitor and assist with scheduling programming.
- Assist with the coordination of the Youth Advisory Board.
- Conduct walk-arounds of the surrounding area before and after Drop-In Services.
- Ensure the facility remains clean after Drop-In Services have concluded, e.g., putting away food, washing dishes, sweeping, cleaning surfaces, etc.
Administrative Tasks
- Maintain daily records of guests in Salesforce.
- Maintain consistent record keeping of items distributed to guests.
- Participate in the coordination of grant reporting.
- Maintain record of disciplinary actions, bars and restorative justice.
- Participate in individual supervision, case consultation meetings and team meetings.
job requirements
a. Education and Experience
- High School Diploma or General Education Diploma (GED).
- A minimum of 2 years of relevant working experience, providing direct services to young adults.
- Bilingual in English and Spanish encouraged.
- Demonstrated knowledge of MS365 Power Platform.
b. Additional Requirements
- Must be 21 years or older.
- Must satisfactorily pass criminal history check.
- Must satisfactorily pass tuberculosis (TB) test.
- Must have reliable transportation and a valid Washington State driver's license (or be able to obtain one by date of employment).
- Employees and volunteers who operate their own or Friends of Youth vehicles on Friends of Youth business, must have a safe driving record as defined by Friends of Youth.
- Employees and volunteers who operate their own vehicle(s) on Friends of Youth business must carry auto liability insurance that complies with the requirements of Friends of Youth.
- Must successfully complete the following health certification requirements within 30 days of employment: Food Handler’s Card, CPR, First Aid and Bloodborne Pathogens.
- Proof of COVID-19 vaccination is required. There are no exemptions.
c. Knowledge, Skills and Abilities
- Able to engage with diverse populations in a culturally responsive manner.
- Demonstrate a commitment to the values of diversity, equity, and inclusion by honoring and celebrating diverse characteristics and expressions of personal identity.
- Strong commitment to Friends of Youth’s mission, vision, and values.
- Excellent verbal and written communication skills.
- Excellent organizational and time-management skills.
- Able to maintain strong personal and professional boundaries.
- Able to work independently and as part of a team.
- Able to establish and maintain positive working relationships with youth and young adults.
- Knowledge of trauma-informed care, harm reduction philosophy and strengths-based practice.
- Proficient skill set with Microsoft Office programs.
We offer:
- Generous time off including 15 vacation days per year, paid sick leave, 11 paid holidays, 2 social justice leave days per year for full-time employees
- Health insurance package including medical, dental, vision, 24/7 access to telehealth, long term disability and life insurance
- Retirement plan with match
- Transgender Health Benefits
Friends of Youth is committed to equity and creating a diverse and inclusive work environment as an equal opportunity employer. We welcome, honor, and celebrate our clients, colleagues, and communities’ diverse identities and cultures. For more information, email hr@friendsofyouth.org.
Compensation details: 20-25 Hourly Wage
PId7b772eef6fa-30492-35706545
Job Tags
Hourly pay, Holiday work, Full time, Work experience placement, Weekend work, Sunday, Saturday,